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got a question
For each element of the print buying experience there is an expert at hand to answer your queries. See below for the best person for you to talk to.

Artwork
Phil Collier
T: 01623 499949
E: pc@primegroup.co.uk

Printing
Doug Watson
T: 01623 499942
E: dw@primegroup.co.uk

Papers
Adrian Tolley
T: 01623 499948
E: at@primegroup.co.uk

Print Finishing
Craig Morley
T: 01623 499949
E: cm@primegroup.co.uk

 

enquiry form
Please make use of this enquiry form to request any information that you are unable to find on this site.
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Send your Files

Getting your art work files to us couldn’t be simpler. We’ve ensured that no matter how big they are there is always a way for us to receive them! Use the guide below to find your best option.

email
Using the email attachment approach for files that are larger than five megabyte isn't effective and it may never reach the recipient because some Internet providers don't allow large files through.

ftp
You can use Internet Explorer to transfer files between your computer and our FTP server. Any type of file can be transferred easily and quickly and transferred to or from your computer. Simply Email Jon Tolley to request our FTP details.

dvd
Files should be supplied uncompressed wherever possible; Zip/Stuff it may be used to compress files if necessary. DVD / CDs will not be returned unless specifically requested at time of order. We try to hold any supplied artwork in case of re-printing but this cannot be guaranteed. After saving to disk please close the file on your machine and check the file from the disk i.e. the file may not have copied correctly.

Please ensure all artwork for print is supplied in line with our specifications. Artwork received that is not in line with these specifications may be subject to amendment charges. See our guide to Artwork and Printing Tips.

artwork tipsprinting tips

 

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