Prime's CustomerHub

Production of our client's work is our priority, as is the experience we deliver to the doorstep for your brand.

Prime-CustomerHub-Software

Prime's CustomerHub

Production of our client's work is our priority, as is the experience we deliver to the doorstep for your brand.

Prime-Customer-Services

For us, it's simple, when you succeed, we succeed. That's why we have created a customer hub just for you to make it as easy as possible to work with us so you have no worries about production and can concentrate on running the business, not managing your supply chain. We know that your customers are always on, so we connect you to production so you never need to wait for an answer, making the customer service experience as slick as it can be.

With access to our customer hub, we enable the customers we work with to self-serve all the information they need. ​

This helps you increase brand loyalty by delivering a better service.

We give you the following:​

  • A single interface for managing orders
  • Available 24/7 through the platform
  • Instant access to order information
  • Business planning tools for forecasting
  • Financial information instantly to hand
  • Stock information for auditing and management​
  • Fast responses for consumers on returns and reprints​
  • Latest product and service information

Prime Group has been a trusted partner of Zazzle for years and helped ignite our international fulfilment programs. In partnering with PPG we were able to get closer to our customers, and reduce our carbon footprint with a seamless integration to their innovative order processing system. We have great trust in the PPG group to deliver the Zazzle experience to our customers.
Director at Zazzle
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We were aware of Prime’s expertise in personalisation and they have met all our needs, complying fully with all our quality requirements and have reduced order to arrival lead time to as little as a week.
Senior Marketing Manager at Kellogg's
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It’s fair to say that the Prime guys wowed us from day one! They’re savvy and bring a wealth of experience to the party. Their expertise and knowledge have guided us to create a perfect product and experience for the consumer. We’re confident our precious new brand is safe in their hands and they will prove to be a valuable partner for many years to come. Prime really know their stuff and I would recommend them to anyone looking to create a personalised product.
Mind Candy
mindcandyoffice

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