Introducing the new marketing platform to Home Instead

If you have a question regarding your account or placing an order, please do contact the Prime Home Instead Support Team by sending us an email at hisc.support@primegroup.co.uk or, leaving us a voicemail at 01623 708483


The team will endeavour to return your call within 4 working hours. If the call is regarding an existing order please provide the order number and the date the order was made. Please note, opening hours are Monday – Friday, 8.30am – 5.00pm. Emails and calls made outside operating hours will be responded to the next working day.


Home Instead Marketing PlatformV